Shipping policy

Shipping Policy

We want to make sure your order arrives quickly and smoothly. Below is everything you need to know about how we process and ship orders through our Shopify store.

Shipping Methods

We offer the following shipping methods at checkout:

  • Standard Shipping – 4-5 Working Days

  • Express Shipping – 2-3 Working Days (Charges may Very)

Available shipping options, carriers, and delivery speeds are shown at checkout and may vary based on your location and the items in your order.

Order Processing Time

All orders are processed within 3-4 Working Days after payment is successfully received.

Please note:

  • Orders are processed on business days only.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Processing times may be extended during peak seasons or promotional periods.

Delivery Timeframes

Delivery times are estimates provided by the shipping carrier and begin once your order has been shipped.

Estimated delivery times:

  • Standard Shipping: [8-9 BUSINESS DAYS
  • Express Shipping: 4-5 BUSINESS DAYS

Delivery times may vary due to carrier delays, weather conditions, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated automatically by Shopify at checkout and are based on:

  • Your delivery address

  • Selected shipping method

  • Package weight and dimensions

The total shipping cost will be displayed before you complete your purchase.

Typical shipping cost: ₹150-200

Tracking Information

Once your order has shipped, Shopify will send a shipping confirmation email that includes your tracking number.

Tracking information may take 24-48 HOURS to become active after shipment.

You can also track your order directly through your Shopify order confirmation page.

Delivery Issues and Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • Customs processing (for international orders)
  • Incorrect or incomplete shipping information

If your order is delayed beyond the estimated delivery timeframe, please contact us and we’ll be happy to help.

International Shipping

International shipping is available:

  • Delivery times may range from 20-25 BUSINESS DAYS
  • Additional customs duties, taxes, or fees may apply and are the responsibility of the customer
  • Customs processing times vary by country and may cause delays

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Shopify processes orders exactly as provided, and we are not responsible for shipments sent to incorrect or incomplete addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply.

Contact Us

If you have questions about shipping or your order, please contact us:

  • Email: info.sparkllyhub@gmail.com

  • Business Hours: 10 AM to 6 PM

We’re always happy to help!